SENIOR TECHINCAL WRITER
IN
Job Summary
• Person at this position has gained significant work experience to be able to apply their knowledge effectively and deliver results. Person at this position is also able to demonstrate the ability to analyse and interpret complex problems and improve change or adapt existing methods to solve the problem.
• Person at this position regularly interacts with interfacing groups / customer on technical issue clarification and resolves the issues. Also participates actively in important project/ work related activities and contributes towards identifying important issues and risks. Reaches out for guidance and advice to ensure high quality of deliverables.
• Person at this position consistently seek opportunities to enhance their existing skills, acquire more complex skills and work towards enhancing their proficiency level in their field of specialisation.
• Works under limited supervision of Team Lead/ Project Manager.
Roles & Responsibilities
Education and Experience Required
Engineering graduate, MCA, etc Experience: 2-5 years
Competencies Description
Technical Writing - Documentation or Cross Functional - Documentation personnel is one
1. who:
a. Understands new/existing product/feature/concept doc requirement
b. Authors by aligning with customer documentation process/stylesheets/styleguides
c. Grasps the domain knowledge quickly
d. Implements DDLC/Doc. process for authoring docs
2. Who has excellent command over English/grammar
3. Who is familiar with:
a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ...
b. Content Management System or Version Control system: SVN, Confluence...
c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw
d. Publishing tools: Robohelp, Webworks
Platforms- Mandatory to have one of the following: Windows, Solaris, Linux
Technology Standard-
Mandatory to know Document Development Life Cycle
MSTP/Style guides
Tools-
Mandatory to have one of the following tools: Framemaker, Webworks, MS word, Paint, Photoshop, MS Visio, MS Excel, MS Power Point along with graphics tools such as MS Paint/Snag.
Languages- Mandatory to have one of the following: HTML, XML
Specialization- NA
Must to have Skills