LEAD TECHNICAL WRITER

Date: 29 Apr 2025

Location:

IN

Company: Sasken Technologies Limited

Job Summary

• Person at this position takes ownership of a module and associated quality and delivery. Person at this position provides instructions, guidance and advice to team members to ensure quality and on time delivery.
• Person at this position is expected to be able to instruct and review the quality of work done by technical staff.
• Person at this position should be able to identify key issues and challenges by themselves, prioritize the tasks and deliver results with minimal direction and supervision.
• Person at this position has the ability to investigate the root cause of the problem and come up alternatives/ solutions based on sound technical foundation gained through in-depth knowledge of technology, standards, tools and processes.
• Person has the ability to organize and draw connections among ideas and distinguish between those which are implementable.
• Person demonstrates a degree of flexibility in resolving problems/ issues that atleast to in-depth command of all techniques, processes, tools and standards within the relevant field of specialisation.

Roles & Responsibilities

1. Responsible for
a. Understanding new/existing product/feature/concept doc requirement
b. Authors by aligning with customer documentation process/stylesheets/styleguides
c. Grasps the domain knowledge quickly
d. Implements DDLC/Doc. process for authoring docs
2. Who has excellent command over English/grammar
3. Who is familiar with:
a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ...
b. Content Management System or Version Control system: SVN, Confluence...
c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw
d. Publishing tools: Robohelp, Webworks

Education and Experience Required

Engineering graduate, MCA, etc Experience: 5-8 years

Competencies Description

Technical Writing - Documentation or Cross Functional - Documentation personnel is one
1. who:
    a. Understands new/existing product/feature/concept doc requirement
    b. Authors by aligning with customer documentation process/stylesheets/styleguides
    c. Grasps the domain knowledge quickly
    d. Implements DDLC/Doc. process for authoring docs
2. Who has excellent command over English/grammar
3. Who is familiar with:
    a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ...
    b. Content Management System or Version Control system: SVN, Confluence...
    c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw
    d. Publishing tools: Robohelp, Webworks

Platforms- Mandatory to have one of the following: Windows, Solaris, Linux

Technology Standard-
Mandatory to know Document Development Life Cycle
MSTP/Style guides

Tools-
Mandatory to have one of the following tools: Framemaker, Webworks, MS word, Paint, Photoshop, MS Visio, MS Excel, MS Power Point along with graphics tools such as MS Paint/Snag.

Languages- Mandatory to have one of the following: HTML, XML

Specialization- NA